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Bull City Bucks - Troubleshoot

Bull City Bucks is Reinvestment Partners' pilot Produce Prescription Program in Durham. If you're encountering trouble with receiving your benefits, check out these common questions.

Produce Prescriptions

Trouble with your Bull City Bucks?

These common questions might help. But if they don't, let us know.

  • I enrolled for Bull City Bucks during a visit at the health center or clinic, but I am not getting any Bull City Bucks. Why?

    Bull City Bucks are only loaded when SNAP dollars are spent via an EBT card. You must actively be receiving SNAP benefits in order to load Bull City Bucks.

  • I don’t have my MVP card or lost my MVP card after enrolling. Can I still load and redeem Bull City Bucks?

    Yes. However, you must sign up using your MVP number at the health center or clinic. You can find your MVP number by creating an MVP account online, or simply create a new MVP account using a new phone number. If you lost your card after signing up for Bull City Bucks, you can simply use your phone number at the register.

  • Capital Bank
  • City of Durham EWD
  • NC Housing Coalition
  • NC Housing Finance Agency
  • Triangle Community Foundation
  • United Way of the Greater Triangle
  • UNC - Chapel Hill
  • Wells Fargo
  • Z. Smith Reynolds Foundation
    Z. Smith Reynolds Foundation
  • Equal Housing Opportunity
  • BB&T
  • Blue Cross and Blue Shield of North Carolina Foundation
  • The Burt's Bees Foundation
    The Burt's Bees Foundation